At Ross Giles Tree Surgery we value your privacy and endeavour to treat all data with the upmost respect. Your data will never be sold on and will not be disclosed to anyone outside of the Ross Giles Tree Surgery family, without prior consent to do so. This policy will further explain what data we ask for, what data we keep, why we retain data and how it is used.
When you contact us here at Ross Giles Tree Surgery we will ask for the following information; Name, contact number, address and email address. We ask for this in order to contact you further about your query or work and for the purpose of billing. This data is stored centrally in our main office and retained for a period of five years from the last point of contact. Your data would never be sold on and will not be shared beyond the Ross Giles Tree Surgery family. On occasions we use subcontractors to complete works. Sub-contractors working for Ross Giles Tree Surgery will be provided with the address at which the work/delivery is being carried out and the name of the client. If for any reason we need to pass additional data to a sub-contractor, consent of the individual will be obtained prior to sharing any further information.
In order to ensure we are compliant with the necessary regulations we may access records, namely Tree Preservation Orders (TPO's), for the area on which this work is being completed. These are provided by the Local Authority. All TPO's are kept centrally within the main office for a period of five years after the completion of the works, or from the data received should work not be undertaken. These are retained for information purposes, should further work be requested.
When work is completed, details of this work are stored centrally within our main office for a period of five years after the completion of the work. We keep these records for information, should further work be requested and are not passed to anyone outside of the Ross Giles Tree Surgery family.
At Ross Giles Tree Surgery we are not in the habit of making unsolicited contact. We would usually only make contact after an enquiry has been received. However, if specifically requested, we can contact you to remind you of work that is required or on a periodic basis to ask if you require further work. If you wish to be contacted in this way, please email the office at email@example.com confirming that you would like to receive reminders.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Ross Giles Tree Surgery uses the collected data for various purposes:
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy and Terms web page: https://policies.google.com/privacy?hl=en
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Ross Giles Tree Surgery follow and comply to GDPR regulations - General Data Protection Regulation on Wikipedia
Should you wish to review, amend or delete the personal information that we hold, you can do so at any time by contacting our Data Protection Officer, Ross Giles. Ross can be contacted by email at firstname.lastname@example.org.
Last reviewed May 2018
Next review May 2020